How NakSeat Works

The online booking process in eight steps

1. Step 1

   Create an event or programme

   Start by giving your event a name, location and description. This becomes the public booking page that attendees see.

   • Works for one-off events and recurring programmes such as Ramadan buffets, seminars, training courses, workshops and ticketed dining.
   • Add the practical information attendees need before booking, such as venue directions, dress code or what is included.
   • Keep the event in draft while you prepare it. Nothing is visible to the public until you publish.

2. Step 2

   Add dates, sessions, quotas and ticket options

   Set up the dates and sessions your event runs, then decide how many tickets are available and at what price.

   • Create multiple dates and time sessions under one event, for example lunch and dinner sittings across a month.
   • Set a quota for each session so bookings automatically stop when capacity is reached.
   • Offer several ticket options with different names, prices and limits, such as Adult, Child, Early Bird or VIP.

3. Step 3

   Connect payment collection

   Link your own payment account so buyers pay you directly when they book. NakSeat never holds your ticket revenue.

   • Connect your Billplz account from Merchant settings. Buyers pay through FPX online banking and other methods your account supports.
   • Payment confirmation is received automatically, so you do not need to check bank transfers or chase receipts.
   • For walk-ins or bank transfers, your team can record a manual sale that you approve before the ticket is released.

4. Step 4

   Share the public booking link

   Every event has its own public booking link. Share it wherever your audience already is.

   • Post the link on WhatsApp, Facebook, Instagram, TikTok, email newsletters or your own website.
   • The booking page is mobile-first, shows live availability for each date and session, and carries your logo and brand colour.
   • Sales staff can be given their own tracked links so you know which team member brought in each booking.

5. Step 5

   Customer completes the booking

   Attendees open your link, choose a date, session and ticket quantity, enter their details and pay online in a few taps.

   • The online event booking process works on any phone browser with no app to install.
   • Seats are held while the customer pays, and released automatically if the payment is not completed.
   • Each confirmed booking appears instantly in your dashboard with the buyer details, amount paid and session.

6. Step 6

   Customer receives a QR ticket

   A QR ticket is issued the moment payment is confirmed and emailed to the buyer with a PDF copy attached.

   • One booking produces one QR code covering the total number of tickets, which keeps group arrivals simple.
   • Buyers can reopen their ticket anytime from the My Tickets page using the booking code and email.
   • The ticket carries your logo and event details, so attendees recognise your brand, not the software.

7. Step 7

   Staff scan the QR code

   On event day, your team opens the scanner on their phones to verify tickets and record who has arrived.

   • Several staff can scan at the same time on different devices. Each ticket can only be fully checked in once.
   • If a group arrives separately, staff can record a partial check-in and admit the remaining guests later.
   • Search by name or booking code when a QR code cannot be scanned.

8. Step 8

   Attendance updates in real time

   Every scan updates the event check-in system immediately, so the whole team sees the same numbers.

   • Track checked-in guests, remaining seats and no-shows per session while the event is running.
   • Undo a mistaken scan within a short window, or adjust attendance manually with a full history of who changed what.
   • Export buyer and attendance lists to CSV after the event for records, catering counts or follow-up.